01-11-04 One National Number for all Queries
From the beginning of November, the VOSA National Number will be the main contact for all Traffic Area Offices.
0870 60 60 440 is the number to call for all general enquiries - be it a question about operator licensing, or any of the following enquiries:
- to confirm whether a vehicle is exempt from plating and testing;
- check the test status of a vehicle;
- advice on the Construction and Use Regulations
- find out the Standards of Test for Class V vehicles;
- make a test booking appointment;
- report a smoky vehicle;
- pass information on to our Intelligence Officers; and
- advice on the Working Time Directive.
Fully trained staff will be available to answer calls between the hours of 07.30 - 17.30 Monday to Friday, and 08.00 - 14.30 Saturdays.
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NOTES TO EDITORS
VOSA is responsible for:
- Processing applications for licences to operate lorries and buses and registering bus services
- Operating and administering testing schemes for all vehicles, including the supervision of the MOT testing scheme
- Enforcing the law on vehicles to ensure that they comply with legal standards and regulations
- Enforcing drivers' hours and licensing requirements
- Supporting Traffic Commissioners to help them make informed decisions on operator licensing, vocational drivers and bus registration requirements
- Providing training and advice for commercial operators
- Investigating vehicle accident, defects and recalls.
Page last updated: 25/09/2006