03-03-06 Temporary Unavailability of Operator Self-Service
VOSA has announced that its online services to Goods and bus and coach operators, and the public search facilities relating to operators, will be closed over the weekend of 11-12 March, with the services being unavailable from 3pm on Friday 10 March. Traffic Area Offices (TAOs) will also be without IT systems from Friday afternoon.
This is to allow VOSA’s IT suppliers, Atos Origin, to take over responsibility for the former Traffic Area Network’s (TAN) IT services, as the current contract with Computacenter expires on 31 March.
All services will be restored by 7am on Tuesday 14 March at the latest. However, should the completion of essential work and testing allow it, every effort will be made to resume these services by 7am on Monday 13 March
Mike Molyneaux, VOSA’s Head of Traffic Commissioner Support and Business Development, said: “While we regret the temporary loss of online services to our customers and partners, this transition, once complete, will provide the Agency with a common infrastructure, improve communications across the organisation and pave the way to full sharing of data.
“All of this will help us make further advances in supporting the Government's commitment to improving customer service through the joined up delivery of services. I would like to express my thanks for the contribution and support that Computacenter and our other IT suppliers have provided to the former Traffic Area Network over the last six years”.
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NOTES TO EDITOR:
VOSA (Vehicle and Operator Services Agency) is responsible for:
Processing applications for licences to operate lorries and buses and registering bus services
Operating and administering testing schemes for all vehicles, including the supervision of the MOT testing scheme
Enforcing the law on vehicles to ensure that they comply with legal standards and regulations
Enforcing drivers' hours and licensing requirements
Supporting Traffic Commissioners to help them make informed decisions on operator licensing, vocational drivers and bus registration requirements
Providing training and advice for commercial operators
Investigating vehicle accidents, defects and recalls
For media enquiries about VOSA, please contact: Zita Galambosi on 0117 954 2561 / zita.galambosi@vosa.gov.uk, or Henry Norman on 0117 954 3208 / henry.norman@vosa.gov.uk
Page last updated: 25/09/2006