19-08-08 VOSA's National Number is Changing
In line with other public bodies, the Vehicle and Operator Services Agency (VOSA) is changing its national phone number.
The current 08 number is changing to a lower rate 03 number. From 1 September 2008 customers will be able to contact VOSA on the new number 0300 123 9000.
The old 0870 60 60 440 number will be running alongside the new phone number for 18 months. When customers dial the 0870 number, they will be given the option of redialling the new lower rate number.
Calls provided by BT are charged at a low rate and charges from other providers may vary.
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VOSA (Vehicle and Operator Services Agency) is responsible for:
• Processing applications for licences to operate lorries and buses and registering bus services
• Operating and administering testing schemes for all vehicles, including the supervision of the MOT testing scheme
• Enforcing the law on vehicles to ensure that they comply with legal standards and regulations
• Enforcing drivers' hours and licensing requirements
• Supporting Traffic Commissioners to help them make informed decisions on operator
licensing, vocational drivers and bus registration requirements
• Providing training and advice for commercial operators
• Investigating vehicle accidents, defects and recalls.
For media enquiries about VOSA, please contact: Zita Easton on 0117 954 2561 or Luke Bigwood on 0117 954 3208. You can also e-mail press@vosa.gov.uk
Page last updated: 21/08/2008