3-11-08 VOSA contact centre is moving

The Vehicle and Operator Services Agency (VOSA) contact centre is moving on Friday 28 November 2008.

Telephone contact will be disrupted during the move and lines will not be working from around midday on 28 November until Monday 1 December.

VOSA apologise for any inconvenience and are asking customers to call either before or after this period. Alternatively, email enquiries@vosa.gov.uk

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VOSA (Vehicle and Operator Services Agency) is responsible for:

• Processing applications for licences to operate lorries and buses and registering bus services

• Operating and administering testing schemes for all vehicles, including the supervision of the MOT testing scheme

• Enforcing the law on vehicles to ensure that they comply with legal standards and regulations

• Enforcing drivers' hours and licensing requirements

• Supporting Traffic Commissioners to help them make informed decisions on operator

licensing, vocational drivers and bus registration requirements

• Providing training and advice for commercial operators

• Investigating vehicle accidents, defects and recalls.

For media enquiries about VOSA, please contact: Zita Easton on 0117 954 2561 or Luke Bigwood on 0117 954 3208. You can also e-mail press@vosa.gov.uk

Page last updated: 03/11/2008